News Details

TigerDirect Continues its Powerful Retail Performance

March 11, 2009

Computer & Electronics Reseller Ranked #1 in Web Availability by Internet Retailer and 20th in Total Sales by Dealerscope

Company Release - 3/11/2009 9:00 AM ET

MIAMI--(BUSINESS WIRE)-- Despite a challenging economic climate, TigerDirect continues to solidify its leadership status among U.S. and Canadian computer and electronics firms with strong performance in total sales and a top ranking in web availability, as recognized by Dealerscope magazine and Internet Retailer, respectively. Dealerscope's highly anticipated survey of the top 101 computer & electronics retailers ranks TigerDirect 20th in total sales as compared with 2007, when the Miami-based firm was ranked 22nd. Additionally, figures for February 2009 by Internet Retailer, a highly-regarded industry trade publication, rank TigerDirect #1 among the Top 50 retail Internet sites in web availability at 99.58 percent for customers who have high-speed broadband access. Maintaining outstanding levels of web availability statistics has been a critical element in TigerDirect's success in maintaining its consistent growth in sales volume.

"We continue to be a leader in the computer and electronics sector because we constantly strive to provide our customers with the best deals on the products they desire and all the information they need to make informed buying decisions, all delivered via a lightning-fast, state-of-the-art Internet experience," said Gilbert Fiorentino, Chief Executive of the Technology Products Group at Systemax, parent company of TigerDirect.com.

TigerDirect's strong performance in web availability comes on the heels of its recognition for excellence in customer service by some of the industry's most prestigious publications and organizations. American Express/National Retail Federation, Computer Shopper Magazine, BizRate, PriceGrabber.com, Reseller Ratings, and Amazon have all named TigerDirect among the retailers that provide the best customer service.

"Providing the industry's best customer service is the single most important factor that has allowed us to continually grow over two decades in an increasingly competitive landscape," Fiorentino continued. "By treating our customers as our most precious asset, we show them how much we value their business. As long as we keep our focus on providing incomparable service, we'll continue to be the best place to shop in the computer and electronics industry."

About TigerDirect

TigerDirect (http://www.tigerdirect.com) serves the needs of both personal and business computer users, selling consumer electronics, computers, digital media technology and peripherals via retail stores, catalog ad Internet channels. TigerDirect is a subsidiary of Systemax Inc. (NYSE: SYX).

About Systemax Inc.

Systemax Inc. (http://www.systemax.com), a Fortune 1000 company, sells personal computers, computer supplies, consumer electronics and industrial products through a system of branded ecommerce web sites, direct mail catalogs, relationship marketers and retail stores in North America and Europe. It also manufacturers and sells personal computers under the Systemax and Ultra brands and develops and markets ProfitCenter Software, a web-based, on-demand application for multi-channel direct marketing companies. (NYSE: SYX).

 

    Source: TigerDirect
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